Payment Methods

Payment terms and security guarantees
  • All orders placed at Herdade da Amada can be paid using Credit Card (VISA/Mastercard), Multibanco Reference and/or MBWay;
  • If the customer chooses to pay by Credit Card (VISA/Mastercard), they will be automatically redirected to a secure link where we will obtain payment authorization. As with any other payment by credit card, the following information will be requested: name of the cardholder, card number and expiration date. To ensure a secure shopping experience, we would like to remind you that you must enter the CVV (security code). Since the CVV is a code that is part of the card itself, any attempt at fraud is safely prevented;
  • If the customer chooses to make the payment using a Multibanco Reference, Herdade da Amada will only begin processing the order after receiving the amount in question. Therefore, we advise that this payment method be completed as soon as possible in order to receive your order as quickly as possible. If payment for the order has not been made within 24 hours of placing it, Herdade da Amada will cancel the order;
  • If the customer chooses to make the payment via MBWay, they will receive a payment notification in the MBWAY app. To continue with the payment process, the steps indicated by the app must be followed. This payment has a time limit, indicated by the app, so failure to comply with the limit will result in the order being cancelled;
  • We advise that you make the payment using only the platforms suggested by Herdade da Amada. If this is not the case, Herdade da Amada is not responsible for the loss of the monetary amount paid, or for any damages that may arise as a result;
  • If any questions arise during the process, please contact Customer Support via email geral@herdadedaamada.pt or via our chat.

Security in transactions carried out
  • For your safety and protection, Herdade da Amada uses security technologies that enable data encryption. This way, we can guarantee that all information provided, from the initial moment to the moment the order is processed, will not be saved on any public server;
  • Under no circumstances shall Herdade da Amada be liable for any damages suffered as a result of the use of electronic means of communication, in particular damages arising from failures or delays in the delivery of electronic communications, interception or manipulation of electronic communications by third parties, or computer programs used for communication or transmission of viruses.